Digitisation and innovation can expedite customer loyalty, minimise customer dissatisfaction whilst increasing revenue generation via ancillary services, recommendations and upsells offered to customers.
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Whether bus or boat, Expian can reduce operational overheads and streamline efficiencies. Traditionally, highly time-consuming and repeatable tasks can be handled by Expian via a centralised highly intuitive Admin Interface.
Many legacy systems are based on outdated systems architecture where loading and amending of products and ticket types is slow, restrictive and error-prone. Evolution is essential in order to innovate the entire customer experience.
Heritage attractions focus on conserving, maintaining and managing their historic and architectural importance. The technology they adopt, however, does not have to be remain in the past.
Set-up intricate seating plans consisting of multiple carriages with different compartments and variable pricing, per section, per route, per season. Customers are offered numbered seats and presented with donation options.
Many theme parks and racecourses offer fantastic additional experiences that can be enjoyed as part of their day, however, these are not always available at the point of booking the general admission tickets or are a secondary or disjointed offering.
In addition to a basic ticket offering, customers are presented with a wide range of add-ons from merchandise and F&B options to ticket insurance based on the time of their visit and their group size. Via integrations, the system is capable of fulfilling those orders in a streamlined way.
Built in collaboration with a leading London sightseeing attraction, Expian is committed to delivering the most feature rich, flexible and extensible ticketing / booking solution.
Customers can manage complex ticketing requirements, for multiple venues all under one roof. Experiences are easily configured, sold or redeemed via memberships or as bundles.
Using Expian’s web-based Admin interface, our customers can manage complex ticketing requirements, for multiple venues or attractions, all under one roof.
Customers can manage complex ticketing requirements, for multiple venues all under one roof. Experiences are easily configured, sold or redeemed via memberships or as bundles.
How do you design a booking system that works? We ask our Head of Product & Design, Jason QuinnWhat are the challenges that face the travel and leisure sector, AI and personalisation. Jason also explains why cyber-security is a design challenge and you should ignore design trends.
Christmas comes early as Expian spreads seasonal joy as LaplandUK releases tickets for 2024Expian, has successfully supported LaplandUK through its busiest booking period. The festive family attraction in Berkshire expected more than 150,000 people to log on and book tickets when admissions opened, 95% of tickets were sold in 3 hours!
Former M&S Design Manager Jason Quinn discusses his new role at ExpianWe are thrilled to welcome Jason Quinn as our new Head of Product & Design. A former design manager for M&S, Paddy Power Betfair and lead developer at BBC, Jason specialises in user experience and digital design.
