Customers expect a brilliant digital experience

The Ticknovate ecosystem makes it easy for you to simplify all ticket sales. Inspire your customers each time they transact with your business.

Ours is by far the most versatile ticketing platform on the market and gives your business unparalleled functionality and user experience for ticket pricing and add-on ancillary items as well as an optimal customer experience generating additional revenue for your company.

Great customer experience is very important and a big competitive advantage for you.

Get your customers to visit, return and stay loyal

We enable your team to administer and publish all of your ticketing requirements, promotions and any ancillary sales wherever they are easily, so they spend less time in the office and more time helping customers. Service sparkles and customers stay happy..

Website Booking Widget

A clear call-to-action on your website will help to convert a browser into a buyer and with Ticknovate’s powerful booking widget you have an easy way for your customer to search and buy your tickets. The widget takes customers straight through to booking and payment quickly and without fuss.

The Electronic or Digital Ticket

Our ecosystem can deliver e-tickets to your customers mobile phones automatically.

An e-ticket (electronic ticket) is a paperless electronic document used for ticketing customers. Virtually all major airlines now use this method of ticketing and more and more businesses are following suit. Proven to be a more efficient method of ticket entry, processing and marketing for companies in the airline, railways and other transport and entertainment industries.

Reduces booking expense
The principal advantage of e-ticketing is the fact that it reduces booking expense by eliminating the need for printing and mailing paper documents. Another advantage is that it eliminates the possibility of critical documents getting lost in the mail or being sent to the wrong address.

With an e-ticket your customers can either scan the barcode direct from their email attachment or print it out.

Why customers want tickets on their phones


Environmentally friendly

The trees are thankful to them for not using those paper tickets anymore.


Never lose their tickets again

Because they probably always know where their phone is.

More time for them

No need to queue to buy or collect tickets.


Cheerio to multiple tickets

No need to walk around with a stack of tickets anymore. Their phone is all they need.

If you still have any doubt about the importance of ‘Customer Experience’ read our article about winners and losers.